Support Guides

Wi-Fi Router

• Reboot Router
• Reboot the Router (management interface)
• Factory Reset Router (reset button)
• Factory Reset Router (management interface)
• Perform Ping and Traceroute from Command Prompt (Windows)
• What do the LED lights mean?
• What do the ONT LED lights mean?
• Broadband Issues (Full Fibre)
• Broadband Issues (Non Full Fibre)
• VoIP Phone Issues
• Analogue Phone Issues
• Wi-Fi issues